Bath Clinic, part of Circle Health Group, has been recognised for its outstanding cancer services available at the hospital. Assessors who visited the hospital in May, took particular notice of the privacy and dignity afforded to patients using the centre, as well as the accessibility and welcoming atmosphere. This is the third time the hospital has received this prestigious award.
The Macmillan Quality Environmental Mark was set up in 2010, in partnership with Macmillan Cancer Support and the Department of Health to better meet the needs of patients living with cancer. The award recognises hospitals, hospices and support centres that go above and beyond in the way they design a cancer service that provides a welcoming and supportive environment.
The Rainbow Ward is one of the few dedicated private cancer centres in Bath.
From the outset, the service was designed to provide patients with a relaxed and welcoming environment, in a quiet wing of the main hospital.
Four categories are evaluated before the award can be given. This includes how the clinical environment is designed, through to service experience and the patient voice.
To meet the standards required, organisations being assessed must meet an overall average of 80% in each category.
Bath Clinic’s Rainbow Ward achieved its highest score yet and was recognised as offering an excellent service to patients being treated for a range of cancers from across Somerset.
Assessors took special note of how staff at the hospital continually engaged with patients and their families and as a result directly adapted services and practices to meet the needs of the patients they were treating.
Commenting on the award, Sonia Clark, Clinical Lead for Oncology said, “This award is a recognition of the contributions from the whole team – from oncology nurses and pharmacists to our housekeeping and catering staff.
The team have worked tirelessly to ensure that each of our patients receive the care and support they need in a safe, friendly and welcoming environment. The Oncology team go above and beyond daily to deliver the care this award recognises.”
Bath Clinic’s Oncology service is considered to be an exceptional example of best practice for cancer services across the UK.
Kogie Naidoo, Executive Director of Bath Clinic said: “We are proud to have been awarded the Macmillan Quality Environment Mark for the third time. It is a testament to the incredible hard work and dedication of the Oncology team to the patients they see daily at the hospital. We continue to work tirelessly to ensure that the patients in our care are always treated in a friendly and peaceful environment.”