A NEW police enquiry office has opened at Frome Police Station, giving residents improved access to local policing services.

The new enquiry office at Frome Police Station in Wessex Fields retail park will better serve local residents and provide a welcoming public access point into the station.

It will be open Monday to Friday, 10am to 1.30pm and 2.15pm to 6pm. The office is wheelchair accessible, with an induction loop installed for use with hearing aids. Visitor parking is available, and an outside phone can be used when the enquiry office is closed.

Superintendent Lisa Simpson, said: “Public engagement is at the heart of policing, and the new enquiry office will help ensure our local team are reachable and connected to communities. Strengthening the relationship between enquiry officers and our neighbourhood policing team, will in turn improve the service we provide for the public.”

The enquiry office was previously based in Frome Library. This move will not impact officer numbers in Frome, and patrols will remain the same.

Enquiry offices provide an important service to the public. Visitors can report crimes in person, receive signposting to other services, and get advice. They can also receive face-to-face support with policing enquiries.

Other services include handing in found property (only certain items are applicable), accessing support with seized or evidential property, and getting help with seized vehicles.

People can also safely and legally surrender firearms and knives, hand in suspected counterfeit currency, and access support with enquiries about Clare’s Law and Sarah’s Law.

Police and Crime Commissioner Clare Moody said: “I’m happy to have supported this development. Putting the enquiry office with the police team makes sense and will mean a better service for the people of Frome.”

For our current opening times, visit: www.avonandsomerset.police.uk/contact/police-stations/frome-enquiry-office