Medvivo has been selected to the preferred provider stage of a procurement process to run integrated urgent care services across B&NES, Swindon and Wiltshire. The healthcare provider, which has very recently been rated as ‘Outstanding’ by CQC, will be the lead provider, working in collaboration with Vocare and B&NES Enhanced Medical Services (BEMS+).
The preferred provider status is not an award of contract and does not confer a contractual commitment from the commissioners at this stage. The award of the contract to Medvivo and its partners will only be made if they are successful through a following further robust assessment, intensive testing and planning stage. Once completed the award will need to be approved by the Boards of B&NES, Swindon and Wiltshire Clinical Commissioning Groups (CCGs) and Wiltshire Council later in the summer. There will then be a transition and mobilisation period before the new services commence on 1st May 2018.
The new provider will be responsible for running the NHS111 service across B&NES, Swindon and Wiltshire, developing the service model so callers can be put through to a ‘clinical hub’ of experienced health professionals who can make assessments, advise and arrange urgent care if required. The provider will also be responsible for a number of other urgent care services, including the GP out-of-hours service in B&NES and Wiltshire.
Currently the NHS111 service is provided by Care UK in B&NES, Swindon and Wiltshire. The GP out of hours service is currently provided by Vocare in B&NES. Joining up a number of urgent care services across the region will help ensure everyone has access to the same high quality, personalised and responsive service.